Courtyard by Marriott West Orange

"My brother and I had a great stay at the Courtyard. We were broken down due to the snowstorm, and the general Manager, Paulette, took us in with open arms. She got us a room almost immediately, and lengthened our checkout time before we left. She helped us charge our phones and treated us with compa"

"The room had a bit of a funny smell, but it wasn't too bad since we were only staying one night. However, we were told breakfast was included, and when we asked the staff working at the "bistro" she said it wasn't included and it was expensive with limited options so we went out instead. Plenty of c"

"The customer service at the hotel front desk was truly exceptional. From the moment I arrived, I was greeted with warmth, professionalism, and genuine kindness. The staff Angel & Anetra was extremely attentive, patient, and knowledgeable, taking the time to answer all questions and ensure that every"

"The lobby looks very pretty and gorgeous a sight to behold. However my friends mother who was SUPPOSED to have surgery (It got moved but she would have been rolled in unconscious) who called a day before to say she would not be coming the full 3 day she would only be coming the second day.When we ar"

"My family and I stayed there recently because we lost a family member tragically. The staff was wonderful; the kindness and sympathy they showed us a 100 thank You's could not be enough to say. They went above and beyond. Rooms were excellent and breakfast in the morning was great!! There are n"