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The Wilshire Grand Hotel

4.2starstarstarstarstar(500+)
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location_on350 Pleasant Valley Way, West Orange, New Jersey, 07052
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Premium
Score: 39/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Monica G. (CollectiveStyle)starstarstarstarstar2026-03-05T15:24:20

"Had the pleasure of visiting their banquet halls. Didn't know what to expect, but was pleasantly surprised by how spacious and elegant they are. Seems like a perfect location for an event like a wedding, with out-of-town guests, as the hotel and venue are just steps away. Also, great if you have eld"

J Wstar2025-12-22T13:42:40

"This was, without question, one of the most upsetting hotel experiences my family has ever had. It started the moment my mother checked in. She has a serious back condition and simply requested extra pillows so she could sleep. That request was flatly refused. No attempt to accommodate. No empathy."

David Liebermanstarstarstarstar2025-12-27T06:53:47

"Very nice updated older hotel in central West Orange off Pleasant Valley Way down the street from West Orange High School. My ground floor room was spacious, two big windows overlooking a courtyard and nicely appointed with a microwave oven and small refrigerator, a modern big screen television with"

Bruce Weberstarstar2026-01-31T02:03:32

"Older, rundown place in dire need of a remodeling. Our small room was a king with a sofa bed for three people. When the sofa bed was folded out you have to walk sideways around the bed to get to the bathroom or the door, literally about 12 inches between the bed and the desk. Toilet ran for about 3-"

Brittney Dinacstar2025-09-24T11:45:32

"As a current business owner, I understand the value and impact of a customer review. The purpose of this detailed review is to provide the venue with constructive feedback and the opportunity to make adjustments that could greatly improve their customer service. On Saturday, September 20, I visited"

About

Within a mile of several golf courses, this stylish hotel and conference center is 4 miles from Turtle Back Zoo and Thomas Edison National Historical Park. The elegant rooms have flat-screen TVs, free Wi-Fi, and minifridges, as well as microwaves and coffeemakers. Bathrooms include massage shower heads, while suites add whirlpool tubs and extra living space. Room service is available. Free perks include breakfast, parking and all-day drinks and snacks. There's also a a 24-hour business center and meeting facilities, a gym, a seasonal outdoor patio and putting green, and an event ballroom. Ther

photo_cameraThe Wilshire Grand Hotel

Amenities

Free Wi-FiFree breakfastFree parkingAccessibleAir-conditionedLaundry serviceBusiness centerPet-friendlyRoom serviceKid-friendlyRestaurantHot tubFitness centerGolf courseBarSmoke-free
warning

Low Dissatisfaction Risk

8% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
596
4star
266
3star
89
2star
42
1star
58