DoubleTree by Hilton Hotel New York Times Square West

"I loved this stay! The hotel even had available rooms before the check in time!(not what i ordered but was great for me!!) I came in around 11:20am and welcomed to a great room!! Everything in check in&out want smoothly and very fast!! Also Kevin in the front desk gave me a great service!! Before I "

"My family and I stayed at the Double Tree West Time Square from January 1st-6th, 2026. I am a Hilton Honors members ,therefore, I frequently stay at Hilton properties. This was the ABSOLUTE worse Hilton Hotel I have ever stayed at. For those of you traveling to New York don't be fooled by the pictur"

"Very nice hotel. The rooms are small, but you were paying for a prime location. The staff went out of their way to make me feel comfortable, including switching rooms when I needed a bigger bed and giving me a few perks."

"being a diamond honors member means absolutely nothing to this hotel so please do not come here with expectations that they value your loyalty. I tried to do the online check in picked out a room and everything only to come to the hotel and be assigned 12 floors lower. When i checked in no thank y"

"The hotel's location was truly fantastic--perfect for walking to Times Square, Broadway for our show, and plenty of great restaurant options. Being so close to everything made our trip incredibly convenient. The room itself was okay, though it definitely showed some age. A few furnishings had scrat"