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Element by Marriott New York Times Square West

3.8starstarstarstarstar(500+)
Premium
location_onBetween 8th And 9th Avenue, 311 W 39th St, New York, New York, 10018
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Premium
Score: 35/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

james foremanstarstar2026-03-08T00:35:23

"Booked this hotel through virgin Atlantic holidays for a good price. I liked the fact they don't charge a $40 tax per night for 'resort fees' like a lot of others do. Unfortunately that is pretty much where the positives end. The rooms are very dated and not looked after - there are dents, marks, du"

caro barchistarstarstarstarstar2026-03-05T22:30:34

"I had a wonderful stay at Element Times Square. The staff is incredibly friendly and welcoming, which really makes a difference when you're traveling. The hotel is in a perfect location, very convenient for exploring the city. The hotel is also very clean, and the rooms are spacious and extremely we"

Mike Chavezstarstarstarstar2026-03-08T03:26:38

"The layout of the room I had is comparable to most hotels I have stayed at. The plus is having a kitchenette. The reasoning for 3 stars for the room itself is literally the comfort of the bed. Absolutely horrid comfort. The only reason I slept was because of all the walking I did while in town. Howe"

llililstar2026-01-12T05:00:01

" 1/5 - Deeply disappointing stay Advice for future guests: Keep close track of your belongings and double- or triple-check the room before leaving. If you need anything from staff, request it well in advance. Most importantly, do not expect basic hotel service. This property may be acceptable only "

korra dalestarstarstarstar2026-02-17T09:38:25

"Location is solid--close to Times Square, Broadway theaters, Penn Station, and Javits Center. Easy walks/subway access, but a block or two off the main chaos (which is nice for quieter nights). Rooms were a highlight: spacious studio with full kitchenette (fridge, microwave, sink, dishes), comfy bed"

About

Set among bars and restaurants, this modern hotel is an 11-minute walk from Times Square, 20 minutes' walk from Grand Central Terminal, and a mile from concerts and sports events at Madison Square Garden. Relaxed rooms have free Wi-Fi and flat-screen TVs, plus rainfall showers and kitchenettes. Studios add full kitchens, while suites feature living rooms with sofas. Complimentary amenities include loaner bikes (limited), a breakfast buffet, and evening socials with drinks and snacks. There's also a seasonal rooftop patio and a grocery delivery service, as well as coin-operated laundry faciliti

photo_cameraElement by Marriott New York Times Square West

Review Keywords

elevators (1079)kitchenette (229)front desk staff (152)happy hour (128)microwave (110)elevator wait times (77)room size (65)terrace (38)full kitchenette (22)proximity to the metro (7)

Amenities

Free Wi-FiFree breakfastAir-conditionedBusiness centerPet-friendlyKid-friendlyRestaurantKitchen in all roomsFitness centerSmoke-free
warning

Low Dissatisfaction Risk

14% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
1863
4star
1409
3star
633
2star
327
1star
494