arrow_backBack to Hotel
HotelstarstarstarverifiedVerified Reviews

Fairfield by Marriott Inn & Suites New York Manhattan/Chelsea

4.0starstarstarstarstar(500+)
Premium
location_on116 W 28th St, New York, New York, 10001

What Guests Say

comfortable bed (13)comfortable pillows (8)
trending_up
Premium
Score: 37/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

korra dalestarstarstarstar2026-02-13T08:20:07

"Stayed here for 4 nights at Fairfield by Marriott Inn & Suites New York Manhattan/Chelsea and it was a comfortable, convenient choice -- easy 4 stars overall. The location is fantastic (5 stars): at 116 W 28th St in the Flower District/Chelsea border, you're steps from Herald Square, Macy's, Empire "

hacipowpistarstar2026-01-07T09:33:51

"My partner and I stayed at Fairfield by Marriott Inn & Suites New York Manhattan/Chelsea from 29 December to 2 January, and we were disappointed with several aspects of our stay. Upon arrival at approximately 1:00 PM, we were informed that we needed to return at 3:00 PM, the official check-in time."

Tyler James McConnellstar2026-02-07T18:17:21

"I stayed here for a business trip. Room & stay was nice. The exit was a nightmare. I had stuff falling out of my bag in the lobby, & was treated like a loiterer after I spent over $200. The guy working was so eager to rush me out I kept shoving my clothes in my bag to seal it shut while the worker s"

Gilberto Fariastarstarstarstarstar2025-11-06T02:30:15

"Fairfield by Marriott Inn & Suites in Chelsea is an excellent hotel! The rooms are modern, clean, and comfortable, with beautiful views of the city. The staff is outstanding -- friendly, attentive, and always ready to help. Breakfast is delicious and well organized, and the location is perfect for e"

About

Set in the hip Chelsea neighborhood, this casual hotel is a 2-minute walk from the 28th Street subway station, a 10-minute walk from the Empire State Building and a 15-minute walk from the High Line. Bright, informal rooms come with free Wi-Fi, flat-screen TVs with premium channels, and coffeemakers. Upgraded rooms feature city views. Suites add separate living rooms and iPod docks. Complimentary cooked or continental breakfast is served in a streamlined lobby or in a glass-enclosed dining room. There's also a 24-hour gym and a business center.

photo_cameraFairfield by Marriott Inn & Suites New York Manhattan/Chelsea

Review Keywords

desk to work at (58)room size (44)proximity to times square (21)comfortable bed (13)waffle machine (10)comfortable pillows (8)cozy room (8)subway access (7)proximity to penn station (5)rooftop patio (4)

Amenities

Free Wi-FiFree breakfastPaid parkingAir-conditionedLaundry serviceKid-friendlyFitness centerSmoke-free
warning

Low Dissatisfaction Risk

10% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
428
4star
283
3star
113
2star
36
1star
75