arrow_backBack to Hotel
HotelstarstarstarverifiedVerified Reviews

Fairfield by Marriott Inn & Suites New York Manhattan/Fifth Avenue

3.8starstarstarstarstar(500+)
Premium
location_on21 W 37th St, New York, New York, 10018

What Guests Say

comfortable bed (7)convenient to central park (3)quiet room (2)
trending_up
Premium
Score: 36/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

icaeyunstarstarstarstarstar2026-02-25T00:44:06

"I was worried before arrival because of the negative reviews, but my experience was very positive. The staff at check-in was extremely kind. Due to the blizzard and staff shortages, early check-in was difficult, but they did their best to accommodate me as quickly as possible. The room was clean and"

Stefan Matusastarstarstar2026-02-21T10:58:57

"Been staying here for two days Rooms are in need of a renovation. Staff is not helpful at all Breakfast is decent- at most Location is great- superior floors give you some view on the empire state building- if you are lucky enough to have a front street facing room Lobby and breakfast area are small"

Barbara Judgestarstar2026-01-04T18:44:36

"Arrived for check-in. Was told room was not ready and had option to only take handicap room. We were stuck for time for a 5:00 show so we said fine and upon entering room blind curtain hanging broken, floor dirty not vacuumed. Beds about two feet off ground and no dresser for clothing, no luggage ra"

Jessica Riverastarstarstarstarstar2026-01-05T14:12:42

"After learning that snow was coming in, we needed to extend our stay in NYC, but the hotel we had been staying at was sold out. They assisted us in finding availability at this Fairfield Inn, and we arrived just as the snow began to fall. From the 18th floor, the view as the snow came in was beauti"

Jonathan Drugestarstarstarstar2025-11-05T15:23:41

"The best point about this hotel is definitely the location, that's the perfect place to go anywhere in the city or around. However, the rooms and amenities are quite old, the walls are thin and the doors not very sound proof (and not adjusted) so you basically hear everything happening in the corrid"

About

A 4-minute walk from 34th Street - Herald Square subway station, this casual hotel in Midtown Manhattan is 7 minutes' walk from the Empire State Building and 10 minutes on foot from Times Square. Bright, modern rooms come with flat-screen TVs, iPod docks and coffeemakers, as well as desks and free WiFi. Suites add balconies, city views, minifridges and/or microwaves. Hot breakfast is provided at no additional cost. There's also a business center.

photo_cameraFairfield by Marriott Inn & Suites New York Manhattan/Fifth Avenue

Review Keywords

room size (40)front desk staff (28)view of empire state building (23)comfortable bed (7)luggage storage (5)refrigerator (5)convenient to central park (3)subway access (3)dated decor (2)quiet room (2)

Amenities

Free Wi-FiFree breakfastAir-conditionedLaundry serviceBusiness centerPet-friendlyKid-friendlySmoke-free
warning

Low Dissatisfaction Risk

14% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
291
4star
206
3star
94
2star
53
1star
74