Hilton Garden Inn Queens/JFK Airport

"Hotel is in a weird location. desolate area on a highway behind Sanitation dept and near a shelter, industrial businesses. Snow storm there was a flood on my floor overnight and some maintenance person keyed into my room without knocking. Scared me. The hotel didn't clear the sidewalk around the hot"

"Another return trip Nov2025. Another disappointing experience. No room keys. App, or you have to have someone open your room when you need back in. Room heat was a bit better this time, linens decent, room moderately clean. The food at their on site restaurant? Seriously, this is 2/2 failures f"

"Our recent stay was extremely frustrating and exhausting, especially given that we were traveling with children. We received an email for digital check-in, but it did not work. Due to a delayed flight, I had to call the hotel multiple times to request a late check-in and ensure our arrival would be"

"The front desk was helpful. They have gym, small store and even an area for breakfast( starts at 6am) and dinner (5-9pm)with a little bar ( bartender was fabulous). They have an airport shuttle that starts at 6am and runs every 30min. The shower was nice with extra soft towels. We got placed here b"

"This is not your five-star hotel but for a three star it is very good. I think the reason for many of the bad reviews is because sometimes they have new staff who are stoic and not gracious. Roshina is one of the nicest: competent, kind. So basically your experience here will depend on whichever sta"