HOTEL 21 NYC
What Guests Say
Average value — pricing aligns with market expectations.
Guest Reviews
"I typically don't review hotels, but wow... They're so worried about getting their mattress dirty that they actually left the original factory plastic cover underneath your bedsheet. So yes, it's extremely uncomfortable to sleep on and loud whenever you move around. It's really not worth the lower p"
"All around very decent for the price. The location gets you everywhere in Manhattan very fast with the F line at the front door. The neighborhood itself is nothing fancy, but not too terrible. The staff is okay, not fast, but very accommodating. We had 3 bookings in different rooms (was best price w"
"Overall, not a bad hotel. Room was decently clean and came with a fridge which was a nice surprise. Bed and pillows felt like there was a plastic covering underneath so that was a bit uncomfortable at times and made getting into bed kind of loud. The hotel does require a $60 deposit in CASH which "
"Rude front desk staff. At the risk of overhearing, wouldn't let me use the lobby restroom even though I was on my period and bleeding through my pants. Told to either go back to the room or go to Wendy's at the corner. Wilding Uncaring. Wouldn't stay here again in the future"
"Extremely nice folks that work here. He noticed that I was out of town so he gave us a room with a spectacular view. Extremely clean room, comfortable bed and pillows. Nicely sized tv with everyone you want on the tube. Bathrooms are also very clean and modern. Only thing that was difficult was find"
Review Keywords
Amenities
Moderate Dissatisfaction Risk
34% of reviews indicate dissatisfaction — above average for this category.
Rating Distribution
Nearby Properties
Other accommodations within 2 km.
At a Glance
- Category
- Hotel
- Total Reviews
- 200+
- Amenities
- 4
- On Map
- View