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INNSiDE by Melia New York NOMAD

4.3starstarstarstarstar(500+)
Premium
location_on132 W 27th St, New York, New York, 10001

What Guests Say

comfortable beds (61)modern rooms (42)quiet rooms (14)
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Premium
Score: 39/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Molly Sutterstarstarstarstarstar2026-03-07T22:21:15

"Highly recommend! The front desk staff were extremely nice, and offered complimentary champagne! The rooms were a bit larger than other hotels I have stayed in the Chelsea area. The fridge had a variety of complimentary water, soda, etc. The lobby had a wonderful scent, but not overpowering. I would"

Nilynnez Mayolstarstarstarstarstar2026-02-28T19:43:32

"My family and I had a pleasant time here. It was so accommodating and held very high standards on guest services. Will definitely visit and stay here again. Shout out to Felipe and Carla from The Wilson restaurant for wonderful service and giving me the tour of the restaurant. And Tiffany from fro"

Bianca Apariciostarstarstarstar2026-01-05T20:38:30

"This was a fantastic location...Just a few blocks in either direction to the subway. The hotel was nicely decorated for the holiday and it smelled incredible. While not a fan of the bathroom shower stall kind of being visible from the rest of the room..I was fine with it as it was only me. However f"

Demet Pakerstarstarstarstarstar2026-02-05T05:55:58

"We had a wonderful stay at this hotel. Everything was excellent -- from the friendly and professional staff to the comfortable rooms, perfect location, cleanliness, and high-quality facilities. The atmosphere was elegant and peaceful, which made our experience even more enjoyable. We truly felt welc"

Jenna Rubischkostarstarstar2026-02-15T18:32:53

"Did not enjoy our stay here. Our coffee maker in our room didn't work, and instead of trying to help or taking a look at it, the front desk person basically told us we must just not know how to use it because it works. We have a Nespresso and have used this specific type dozens of times. I have a br"

About

Set in Chelsea and a 7-minute walk from Penn Station, this upscale, contemporary hotel with a glass facade is a 10-minute walk of both Madison Square Garden and the Empire State Building. The sleek, modern rooms feature free Wi-Fi and minibars, as well as flat-screen TVs, Nespresso machines and floor-to-ceiling windows; some have city views. Suites offer living rooms and views of the Empire State Building; upgraded suites add furnished terraces. Room service is offered. Amenities include a sophisticated Italian restaurant/bar, a polished lobby lounge, and a 24-hour fitness center with a terrac

photo_cameraINNSiDE by Melia New York NOMAD

Review Keywords

front desk staff (100)gym (71)mini bar (62)comfortable beds (61)room size (49)modern rooms (42)resort fee (40)quiet rooms (14)city view (13)proximity to subway (12)

Amenities

Wi-FiPaid breakfastPaid parkingAccessibleAir-conditionedLaundry serviceBusiness centerPet-friendlyRoom serviceKid-friendlyRestaurantFitness centerBarSmoke-free
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Low Dissatisfaction Risk

8% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
1383
4star
524
3star
179
2star
65
1star
152