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SpringHill Suites by Marriott New York Manhattan/Chelsea

4.1starstarstarstarstar(500+)
Premium
location_on140 W 28th St, New York, New York, 10001

What Guests Say

comfortable bed (19)modern rooms (16)
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Premium
Score: 37/100

Premium tier — higher price point with corresponding quality.

Guest Reviews

Jennifer Barronstarstarstarstarstar2025-12-30T15:29:50

"Dear SpringHill Suites Chelsea Marriott Management Team, I wanted to take a moment to share our wonderful experience at your hotel during our stay from December 14-17, when we visited to celebrate our son's 4th birthday. From the moment we arrived, your staff truly made our stay unforgettable. Eve"

Kenneth Ramosstarstarstarstarstar2026-01-25T01:16:14

"I waited about five minutes to be checked in as the front desk was quite busy, but Amira truly made the experience wonderful. She is an absolute ball of sunshine--from the moment she greets you, her warmth and positivity are felt. Everyone at the front desk seemed genuinely kind and happy with what"

Michelle C. Vigeant-Haasstarstarstarstar2026-02-01T23:17:43

"The room had an amazing view with both the Freedom tower and Statue of Liberty visible. The room was spotless and the bed was very comfortable. Very modern. The tea and coffee station in the lobby was a nice plus. The location is excellent. One block to two different subway lines. Nice area with "

Tami Ortolanistarstarstarstarstar2025-12-22T07:54:13

"Great hotel, super location, close to everything but a quieter area. Amira the receptionist was very kind and helpful. The room was clean with all amenities. Note: no safe box. It was a high floor and it was very windy and there were some noises from the window but I was very tired and slept through"

barry murphystarstarstarstarstar2026-01-01T09:30:57

"Excellent location to explore New York and the hotel is great value. Every member of staff was absolutely lovely. This level of service is incredibly hard to find in New York at this price point. But particular shout-out to Giani, who saved me! I accidentally selected the wrong stay dates after my f"

About

On a street lined with florists, this relaxed hotel in Chelsea is a minute's walk from a subway station, 6 minutes away by foot from Madison Square Garden and 1 mile from Chelsea Market. The understated rooms offer flat-screen TVs and Wi-Fi, in addition to minifridges, microwaves and kettles. Some feature city views. A breakfast buffet is served in a contemporary dining room. Other amenities include a 24-hour fitness center and parking.

photo_cameraSpringHill Suites by Marriott New York Manhattan/Chelsea

Review Keywords

elevators (187)room size (107)proximity to times square (56)microwave (34)proximity to the metro (33)city view (25)statue of liberty view (20)comfortable bed (19)elevator wait times (18)modern rooms (16)

Amenities

Free Wi-FiFree breakfastPaid parkingAccessibleAir-conditionedBusiness centerRoom serviceRestaurantFitness centerSmoke-free
warning

Low Dissatisfaction Risk

11% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
609
4star
295
3star
111
2star
37
1star
112