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HotelverifiedVerified Reviews

Hillside Hotel Queens

3.3starstarstarstarstar(200+)
Average
location_on140-17 Queens Blvd, Jamaica, New York, 11435

What Guests Say

cleanliness (21)friendly staff (15)clean place (2)
trending_up
Average
Score: 56/100

Average value — pricing aligns with market expectations.

Guest Reviews

Imani Rodriguezstar2023-03-02T01:03:30

"We stayed in two different rooms. Both rooms were dirty, dingy, cigarette burns in the bedding, sticky carpet/floor, etc. Took cold showers due to no hot water. The first room had BLOOD stains on the ceiling. We alerted front desk the next day and they checked the room and even took pictures. Then t"

Michael Cottonstarstarstar2024-03-11T12:26:15

"When I called the hotel I was immediately, transferred to the front desk. Unfortunately I could hardly understand what the manager was saying. So that was the first obstacle I had. The rooms were definitely, to pricey for this area (11435). The sheets on the bed were dingy. Overall I wouldn't recomm"

keri nemeroffstar2022-12-31T12:09:48

"This was the most horrific hotel experience I have ever had. The room was freezing because the person who stayed there before me opened the window to smoke a cigarette. The window was unable to be closed properly and I slept in a 40 degree room all night. I used two towels as blankets because they d"

Big Istar2021-05-31T14:46:50

"I arrive at the hotel late in the evening. The guy said your lucky k, because this room just became available. The only issue is the room was dirty and I will have to clean it. I argue that's very unprofessional and inhuman because of COVID. He agreed and rushed me claiming somebody else wants the r"

Rebecca Baker Lorcystar2022-06-20T03:00:46

"I don't think they mopped the floors. The toilet bowl was very dirty and stinks. I don't think they wash the bed sheets and pillows cases too often. Thank God I had a blanket that I could use for my son. The old guy at the front desk was nasty. I had a horrible night. They hsve no respect for people"

About

On a block with fast-food eateries, this informal airport hotel off I-678 is 4 miles from John F. Kennedy International Airport and 4 miles from sporting events and the World's Fair at Flushing Meadows-Corona Park. Understated, warmly furnished rooms come with complimentary Wi-Fi and flat-screen TVs, as well as microwaves, minifridges, and tea and coffeemakers. Parking is available, as is an airport shuttle.

photo_cameraHillside Hotel Queens

Review Keywords

cleanliness (21)friendly staff (15)sheets (8)wifi (7)convenience (6)location (5)helpful workers (3)comfort (3)close to airport (2)clean place (2)

Amenities

Free Wi-FiParkingAccessibleAir-conditionedKid-friendlyRestaurantKitchens in some roomsAirport shuttleSmoke-free
warning

Low Dissatisfaction Risk

29% of reviews indicate dissatisfaction — in line with expectations for this category.

Rating Distribution

5star
142
4star
72
3star
59
2star
36
1star
104