SpringHill Suites New York JFK Airport/Jamaica

"Positives: front desk staff, valet were friendly and welcoming, room was well-appointed and updated. Good location in Queens. Negatives: predictably expensive parking, no options for self parking; cancellation policies were absolutely merciless - this is what led me to my probably my first ever 1-s"

"WORST hotel experience ever! I wouldn't stay here if given a room for free, thus the ZERO stars! To begin, when the shuttle driver dropped us off, we had to walk a few yards to the entrance, and two men tried to mug me and steal my backpack. No security in sight; later I noticed the security guard a"

"Rooms were nice and staff was pleasant until it was time to check out. Rooms were never cleaned during my stay. Nor did the bathroom have hand soap. On Sunday I called the front desk and asked for late checkout and I was told I could check out at 4. I told them perfect but I'll be out by two. I th"

"Very comfortable beds, clean updated rooms. It was fairly quiet there and our family got lots of rest after a long flight. The location is good in regards to fast food (Wendy's, McDonald's and gas stations closeby), might not be safe to be walking outside after dark though. Hotel does lock doors and"

"Bottom line upfront: Do not stay here if you can avoid it. Just the facts: 1. I reserved a king bedroom suite, the front desk gave us a studio room with a sofa bed (please see the photo attached; the sofa bed was not usable). 2. The TV (1 of 2) in the room did not work even after contacting mainten"